Privacy Policy
Effective Date: 01/09/2025
TenderWallah (A unit of CivicEase Networks) (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data in line with the Information Technology Act, 2000, and its applicable rules and amendments.
Contact
- Email: tenderwallah@gmail.com
- Registered Address: B 808, Emaar EWS LIG Samarth, Sector 7, Saraswan, Gomti Nagar Extension, Lucknow, Uttar Pradesh – 2262002
1. Collection of Information
We collect personal information (name, address, email, phone, business details, payment data) only for the proper functioning and use of our website and services. We may also collect technical and usage data such as IP address, browser/device details, and cookie identifiers.
2. Use of Information
Your information is used for account creation, service provision, customer support, payment processing, legal compliance, and communication. We do not sell or rent your personal data to third parties.
3. Data Sharing and Disclosure
- With trusted service providers for processing payments or maintaining our IT infrastructure
- If required by law, court order, or regulatory authority
- To enforce our terms and protect rights and safety
4. Security
We implement industry-standard security practices as mandated by Indian law, including encryption, secure servers, and access controls. However, no online transmission is completely secure, and users are advised to take precautions.
5. User Rights
You may review, rectify, or request deletion of your personal data by contacting us. You may also withdraw consent for non-essential communications at any time.
6. Cookies & Tracking
We use cookies and similar technologies for website performance and analytics. You may adjust your browser to refuse cookies, though this may impact certain functionalities.
7. Content Guidelines and User Safety
Users must not upload information that is unlawful, obscene, invasive of privacy, infringes intellectual property, or threatens security and integrity as per Indian law.
8. Grievance Redressal
If you have privacy concerns or complaints, please contact our Grievance Officer at tenderwallah@gmail.com. We are obligated to address grievances within 15 days under the IT Rules, 2021.
9. Updates to this Policy
We may revise this policy to comply with changes in law or our practices. Updates will be published on this page with a new effective date.
By using our website and services, you consent to this policy. If you do not agree, please avoid using TenderWallah platforms.
This policy ensures compliance with the Indian IT Act, Rules 2021, and sector best practices for privacy and user data protection.